Sparkling privacy policy
We collect as little personal data as the service needs and never sell it. This page explains what we collect, why, and how you can control it, wherever you use the app.
Who is responsible for your data
Swarming Labs Ltd, the operator of Sparkling crypto, is the data controller. Our data protection contact is [email protected].
What we collect
| Data | Why |
|---|---|
| Email address | Sign-in and service messages |
| Wallet addresses and trade history | Showing balances, executing and recording trades |
| Telegram ID, if you use the bot | Linking the bot to your account |
| Device, IP and usage data | Security, region checks and product analytics |
| Identity documents, only if required | Legal verification and sanctions screening |
We never collect your recovery phrase or private keys; they are secured by our wallet infrastructure provider and only you can use them.
How long we keep it
Account and trade data are kept while your account is open and for the period anti-money-laundering laws require afterwards, typically five years. Analytics data is kept in aggregated form. Note that transactions on public blockchains are permanent and outside our control.
Your privacy rights
Under the laws that cover you, including the GDPR, the UK GDPR and US state privacy laws such as California’s, you can ask to access, correct, delete or export your data, object to or restrict certain processing and withdraw consent. Write to [email protected]; we reply within the time the applicable law sets, usually one month, and you can complain to your local data protection authority.
- General questions: [email protected]
- Data protection: [email protected]
- Legal notices: [email protected]
- Swarming Labs Ltd, Intershore Chambers, Road Town, Tortola, British Virgin Islands
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